Effective Date: July 30th, 2023
1. Information We Collect
1.1. Personal Information: When you visit our website and make a purchase, we may collect certain personal information, such as your name, email address, billing and shipping address, contact number, and payment details. We use this information to process your orders, communicate with you, and fulfill your purchase requests.
1.2. SMS Data: If you choose to receive SMS notifications or alerts from us, we may collect your mobile phone number to deliver these messages. You may opt-out of SMS communication at any time by following the instructions provided in the SMS.
1.3. Website Usage Information: We collect non-personal information about how you use and navigate our website. This includes information about your device, browser, IP address, and pages visited. We use this information to improve the functionality and user experience of our website.
2. Use of Your Information
2.1. Order Processing: We use your personal information to process and fulfill your orders, provide customer support, and handle any returns or exchanges.
2.2. Marketing Communications: With your consent, we may use your email address and mobile number to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of receiving marketing communications at any time.
2.3. Website Improvements: We analyze website usage information to better understand how our customers interact with our website, identify areas for improvement, and enhance user experience.
2.4. Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, or legal processes, or in response to a valid government request.
3. Disclosure of Your Information
3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers to perform services on our behalf, such as payment processing, order fulfillment, and marketing communications. These service providers are contractually bound to use your information only for the purpose of providing the requested services.
3.3. Legal Compliance: We may disclose your information when required by law, court order, or government regulation.
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
5. Cookies and Similar Technologies
6. Your Choices
7. Children's Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.
9. Contact Us
Humble Earth Company
Thank you for choosing Humble Earth Company. We value your trust and are committed to safeguarding your privacy.