PRIVACY POLICY
Effective Date: July 30th, 2023
Welcome to Humble Earth Company! This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, including any data obtained through SMS, when you visit and interact with our online e-commerce platform. We are committed to protecting your privacy and ensuring that your personal information remains secure. By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: When you visit our website and make a purchase, we may collect certain personal information, such as your name, email address, billing and shipping address, contact number, and payment details. We use this information to process your orders, communicate with you, and fulfill your purchase requests.
1.2. SMS Data: If you choose to receive SMS notifications or alerts from us, we may collect your mobile phone number to deliver these messages. You may opt-out of SMS communication at any time by following the instructions provided in the SMS.
1.3. Website Usage Information: We collect non-personal information about how you use and navigate our website. This includes information about your device, browser, IP address, and pages visited. We use this information to improve the functionality and user experience of our website.
2. Use of Your Information
2.1. Order Processing: We use your personal information to process and fulfill your orders, provide customer support, and handle any returns or exchanges.
2.2. Marketing Communications: With your consent, we may use your email address and mobile number to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of receiving marketing communications at any time.
2.3. Website Improvements: We analyze website usage information to better understand how our customers interact with our website, identify areas for improvement, and enhance user experience.
2.4. Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, or legal processes, or in response to a valid government request.
3. Disclosure of Your Information
3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers to perform services on our behalf, such as payment processing, order fulfillment, and marketing communications. These service providers are contractually bound to use your information only for the purpose of providing the requested services.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity, subject to their adherence to this Privacy Policy.
3.3. Legal Compliance: We may disclose your information when required by law, court order, or government regulation.
4. Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to collect non-personal information about your usage of our website. These technologies help us improve our services and tailor our website to your preferences. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
6. Your Choices
You have the right to access, correct, or delete the personal information we hold about you. You may also withdraw your consent for marketing communications or SMS alerts at any time. To exercise these rights, please contact us using the contact details provided at the end of this Privacy Policy.
7. Children's Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any such changes will be effective immediately upon posting the revised Privacy Policy on our website.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:
Humble Earth Company
hello@humbleearthcompany.com
Thank you for choosing Humble Earth Company. We value your trust and are committed to safeguarding your privacy.